Qualifications

Carrier Factory Authorized Dealer

Carrier Factory Authorized Dealers are the home heating and cooling experts to turn to. They are your single resource for everything you need -- from tailoring your ideal comfort system to installation, service and beyond.

Look for the Carrier Factory Authorized Dealer seal of approval -- it means your dealer has met our rigid criteria for quality. In fact, Carrier offers you a 100% satisfaction guarantee when you purchase your Carrier equipment from a Factory Authorized Dealer. It's your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the ultimate service.

Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny -- not only for their technical expertise, but also for their business practices and customer service quality -- earn the Carrier Factory Authorized Dealers distinction.

North American Technician Excellence (NATE)

North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.

Air Conditioning Contractor's Association of America (ACCA)

The Air Conditioning Contractor’s Association of America is the heating and cooling industry’s leading trade organization. ACCA members adhere to a standard of ethical best practices that is your assurance of quality and professionalism. We are an active member in good standing with ACCA.

Better Business Bureau (BBB)

The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.

National Comfort Institute (NCI)

National Comfort Institute is one of the country's top training and certification organizations. NCI started in 1992 as National Balancing Institute, a training organization aimed at helping heating and air conditioning contractors provide even comfort throughout homes and businesses using a technique called Air Balancing. This technique, previously only available for large commercial and industrial facilities was refined to work in smaller buildings and homes.

As NCI evolved, the organization widened its scope to include a total system approach to design, installation and service of heating and air conditioning systems. We call this approach, "Performance-Based Contracting." These contractors are different from the average service company because they do more than simply fix or replace equipment. They also focus on maximizing the comfort, safety and energy efficiency of the systems they sell and service.

BIA - Builders Member of America

The Building Industry Association of Southern California, Inc. (BIASC) is the voice of Southern California’s building industry. With four Chapters offering local services to building professionals from Ventura to the southern tip of Orange County, our reach and our positive impact on Southern California’s new construction market is unparalleled. We encourage you to join the Southern California building industry and trade organization, which has been around for more than 90 years, to connect with 170 Builder/Developer and 900 Associate members and to be part of the Association that keeps construction moving.