Reviews
We’re truly sorry your experience left you feeling this way. We never want our customers to feel pressured or uncertain, and we appreciate you sharing your concerns with us. Our pricing does include installation, labor, and warranty, but we completely understand how this can feel frustrating. We’d love the chance to talk it through with you directly and do what we can to make it right. Thank you for giving us the opportunity to serve you and for sharing your feedback — it helps us get better.
“Omit did a fabulous job repairing our AC unit. He walked us through step by step as he explained what he was going to do and then he showed us the results after he did what he explained. Very professional and great customer service!”
“My technician Samual arrived on time, was very professional, polite, and knowledgeable when performing my annual servicing/maintenance check for my HVAC system.”
“Technician Arturo was very professional and excellent customer service. He explained everything that he performed on the system.”
“I recently had an issue with my system as it unexpectedly stopped working. Service Technician Sam Ortiz, contacted me shortly after I submitted my claim through my warranty. The level of professionalism Sam displayed and the knowledge for the system and company were appreciated. Sam took the time to hear me out without interruption and once the system was operating again, explained with detail what had occured.
This is exactly how life long customers are made and kept.
Thank you Sam for your exceptional customer service.”
“So far so good, Omit came in and looked over our AC unit/furnace explaining what he saw up in our attic unit. Shared photos as well. Very professional, very courteous.”
“Omar was a courteous and knowledgeable about our AC system. Performed the maintenance as per the service contract. System is running fine-no issues. Would highly recommend.”
“Umar came to install all the new air flow efficient registers. He was kind, efficient, and work conscientiously to minimize any damage to the paint on our ceilings. it was much appreciated. We really like and trust Air Plus!”