“All visits are not perfect, but my experience is quite valid. I am SO tired of being hustled!!! Really exhausted. I bought a 10 year warranty on a product in a new (constructed) home. The area sales person was condescending and a little to aggressive for me, but I guess it works for native California's. I spoke with a manager and arranged for service at the same time to further insure my product, with the understanding of getting an annual discount and a reminder call. WELL, the brochure lists 23 points to be checked for the service. Unfortunately, the list is generic as my heat pump installed 10/2024 does not need or allow 5 of the 23 items to be performed. The tech and I had a thorough conversation about the system and he suggested a"compressor saver" and explained the benefit and why the manufacturer does not build it in. I said yes to the $490 upsell UNTIL after checking online, I found the part was no more than $75!!!! I am so sick of the California games of ripping people off just because reality TV says these folk have money to burn. I'm not that stupid! I am perfectly willing to pay a small markup, but the tech is here! $400 is just plain Ole greedy. Icing on the cake, the fee for the visit was not discounted as promised.

Now I'm not confident in the "maintenance inspection" so I will get ANOTHER company to verify that my system is OK and not missing any vital parts. 🤔🙁😵‍💫😡”
- Sandra R.

“Omit did a fabulous job repairing our AC unit. He walked us through step by step as he explained what he was going to do and then he showed us the results after he did what he explained. Very professional and great customer service!”

- Reed O.

“My technician Samual arrived on time, was very professional, polite, and knowledgeable when performing my annual servicing/maintenance check for my HVAC system.”

- Chris S.

“Technician Arturo was very professional and excellent customer service. He explained everything that he performed on the system.”

- Emily C.

“I recently had an issue with my system as it unexpectedly stopped working. Service Technician Sam Ortiz, contacted me shortly after I submitted my claim through my warranty. The level of professionalism Sam displayed and the knowledge for the system and company were appreciated. Sam took the time to hear me out without interruption and once the system was operating again, explained with detail what had occured.
This is exactly how life long customers are made and kept.
Thank you Sam for your exceptional customer service.”

- Gonzo O.

“So far so good, Omit came in and looked over our AC unit/furnace explaining what he saw up in our attic unit. Shared photos as well. Very professional, very courteous.”

- Jeremy S.

“Umar came to install all the new air flow efficient registers.  He was kind, efficient, and work conscientiously to minimize any damage to the paint on our ceilings.  it was much appreciated.  We really like and trust Air Plus!”

- Julie A.

Need HVAC Service?

Contact the experts at Airplus of California.

Call us at 800-515-4873!